GFive Imei Warranty Active Search Portal


Limited Warranty:

This warranty is valid only for a period of 18 Months for Software and below mentioned Hardware items from the date of warranty start.

Warranty Coverage:

Warranty is available exclusively for the handset’s following parts Mic, Ringer, Speaker, Earpiece Speaker, Sims Card jacket, and Memory Card jacket but Headphones main board strips, LCD module, FM module, Projector Module, main on board ICs or any other components supplied along with whatsoever are not covered in free parts warranty.

Void Warranty Conditions:

  • If the handset is dead, short circuit, burnt, liquid damage.
  • Damage caused by any physical factor.
  • If the main board is physically damaged.
  • If IMEI is scratched not found in software.
  • Used with additional equipment.
  • If the handset has been serviced/Repaired by anyone other than G’FIVE Care authorized service centers.
  • The customer must present original purchase receipt in order to avail warranty services.
  • The customer must preserve the original packaging of the handset for the entire warranty period.
  • Due to any technical or unforeseen reason delivery of handset could be delayed
  • The actual repair charges if any may vary from estimated depending on parts used and repair time.
  • Customer must collect phone within 14 days of submission for warranty, otherwise G’FIVE Care authorized service centers will not be responsible for the phone loss.
  • Services will only be available on authentication of above provisions and requirements by our authorized service centers.
  • G’FIVE Care reserves the rights to open the handset for inspection before accepting it under warranty. Incase of a manufacturing will apply. Replacement will be made for battery, casing and allied components at the moment of purchasing.
  • G’FIVE Care is not responsible for data loss from the handset submitted for repair/service. As per repair/services requirement the delivery time could be in all conditions. The English text version over rules the Urdu text version.

Limited Liability:

  • To the maximum extent as permitted by applicable law, in no event shall G’FIVE Care/G’FIVE, Its Owners, whatsoever without limitation arising out of inability to use the handset.
  • For any queries email us at support@gfivewarranty.online